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FAQs

No, our products are only available online at this time.

Shipping in the United States (excluding Hawaii)

We offer free standard shipping* on all orders in the continental United States!

If you would like your order sooner, choose expedited shipping at checkout. You are responsible for cost of expedited shipping. The cost varies depending on distance and size of package.

*We do NOT ship to PO boxes.

Shipping to Hawaii

If you would like to order from Hawaii, please call customer service (877) 271 3570) to place your order. At this time, we cannot accept Hawaii orders through our webstore. Hawaii customers are responsible for shipping costs.

We are currently working on adding this feature to our website. Please check back in the coming months.

You can return any product that was directly ordered from Medtrition within 30 days of receipt. In order to return, send an email to customerservice@medtrition.com with "Product Return" in the subject line.

The Customer Service department will then review the return request and send a reply within three business days with the status of approval and the instructions for how to send your items, or the unused portion of your items back to our warehouse. The customer is responsible for the cost of returning the product.

We only ship in the United States; however, we have distributors in over 35 countries! Please contact international@medtrition.com to see if Medtrition products are available in your country.

We transitioned to a completely new online platform in April of 2022. Account information from our previous store is not transferrable, so as a result, you will need to create a new account.

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